Terms & Conditions

1. Introduction and Acceptance

Welcome to 8b8, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions constitute a legally binding agreement between you (the user) and 8b8 regarding your access to and use of the website at 8b8.club, including all games, betting markets, promotional offers, and ancillary services provided therein.

8b8 reserves the right to amend these terms at any time. When changes are material, we will notify registered members via email or an in-platform announcement at least seven (7) days before the changes take effect. Continued use of 8b8 after that notice period constitutes full acceptance of the revised terms.

21+ Only — This platform is strictly for adults aged 21 and above.

By accessing any part of 8b8, you declare that you are at least 21 years of age, that you are not prohibited by any applicable law from participating in online gambling, and that all personal information you provide is accurate and complete.

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2. Account Registration and Eligibility

To use 8b8's real-money services, you must register an account. One person may hold only one account. Opening duplicate accounts is a serious breach of these terms and may result in immediate suspension, cancellation of any pending withdrawals, and forfeiture of bonus funds. The following conditions must be met at the time of registration and maintained throughout your membership:

• You must be at least 21 years of age.
• You must be a resident of Bangladesh or otherwise legally permitted to access the platform.
• You must provide a valid mobile number and email address during sign-up.
• You must not be a current or former employee of 8b8 or any of its affiliated partners.
• You must keep your login credentials strictly confidential and not share access with any other person.

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3. Deposits and Withdrawals

3.1 Deposits

8b8 supports a range of convenient local payment methods for Bangladeshi players. All deposits are processed in Bangladeshi Taka (BDT). Accepted payment methods include:

• bKash — minimum deposit ৳200, maximum deposit ৳50,000 per transaction.
• Nagad — minimum deposit ৳200, maximum deposit ৳50,000 per transaction.
• Rocket (DBBL Mobile Banking) — minimum deposit ৳300.
• Upay and other approved mobile banking solutions — subject to current limits displayed at checkout.

3.2 Withdrawals

All withdrawal requests are subject to a completed KYC verification. Withdrawals will be processed to the same payment method used for deposit where technically possible. Please note the following withdrawal conditions:

• Minimum withdrawal amount is ৳500. Maximum single withdrawal is ৳100,000.
• Withdrawal processing time is typically within 24 hours of approval, but may take up to 72 hours during peak periods.
• 8b8 reserves the right to request additional identity documentation before processing any withdrawal that exceeds ৳20,000 in a single request.

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4. Bonuses and Promotional Offers

8b8 offers a range of bonuses and promotions to reward both new and loyal members. All bonuses are subject to wagering requirements unless explicitly stated otherwise. By claiming any bonus, you agree to the specific promotion terms alongside these general Terms & Conditions.

• Welcome bonuses apply to the first deposit only and cannot be combined with other active promotions.
• Standard wagering requirement is 25x the bonus amount unless the promotion page states otherwise.
• Bonuses expire 30 days after issuance if wagering requirements are not completed within that period.
• 8b8 reserves the right to withdraw any bonus offer at any time without prior notice and to reclaim bonus funds in cases of suspected abuse or fraudulent activity.

Free spins awarded as part of a promotion are valued at the default bet level set for that promotion. Winnings from free spins are subject to the same standard rollover requirements that apply to cash bonuses.

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5. Prohibited Conduct

The following activities are strictly prohibited on the 8b8 platform. Any breach may result in immediate account termination, forfeiture of balance, and referral to appropriate authorities where applicable:

• Using automated software, bots, scripts, or any AI-driven tools to gain an unfair advantage in games or sports betting markets.
• Collusion with other players to manipulate game outcomes or pool resources to circumvent betting limits.
• Chargeback fraud — initiating a chargeback on any deposit made to your 8b8 account.
• Money laundering, or using 8b8 for any purpose connected to illegal financial activity under Bangladeshi law.

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6. Intellectual Property

All content on the 8b8 platform — including but not limited to software code, game interfaces, graphics, logos, marketing copy, data compilations, and audiovisual elements — is the exclusive intellectual property of 8b8 or its licensed third-party providers. No part of this content may be reproduced, distributed, modified, publicly displayed, or commercially exploited without prior written consent from 8b8.

Game titles and mechanics offered on 8b8 — including those from providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, and Ezugi — remain the exclusive property of their respective studios and are governed by those studios' individual end-user license agreements.

• The 8b8 name, logo, and associated brand assets are registered trademarks and may not be used in any advertising, promotional material, or online publication without explicit written permission.
• Reverse engineering, decompiling, or disassembling any software forming part of the 8b8 platform is strictly forbidden.
• User-generated content submitted to 8b8 (e.g., feedback, reviews) grants 8b8 a non-exclusive, royalty-free licence to use that content for platform improvement and promotional purposes.

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7. Account Suspension and Termination

8b8 reserves the right to suspend or permanently close any member account at its sole discretion if it determines — on reasonable grounds — that these Terms & Conditions have been violated. In such circumstances, the following may apply:

• Pending withdrawals may be withheld pending investigation. If the investigation confirms no breach, funds will be released within 5 business days.
• Bonus balances and any winnings derived solely from bonus funds may be voided in confirmed breach cases.
• Players who self-exclude via the Responsible Gaming tools will have their accounts locked immediately and may not re-register for the duration of their self-exclusion period.
• You may close your own account voluntarily at any time by contacting customer support. Real-money balances (excluding bonus funds subject to incomplete wagering) will be refunded within 7 business days.

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8. Privacy and Data Protection

Your privacy matters to us. 8b8 collects and processes personal data solely for the purposes of account management, payment processing, fraud prevention, regulatory compliance, and improving the platform experience. We do not sell, rent, or share your personal information with third parties for marketing purposes.

All data transmitted between your device and 8b8 servers is protected by industry-standard SSL encryption. 8b8 operates under a strict data-retention policy: personal data is held only for as long as it is operationally necessary or required by applicable law. For full details, please refer to our Privacy Policy page. By registering an account, you consent to:

• The collection and secure storage of your name, date of birth, contact details, and payment information.
• The use of cookies and similar tracking technologies to enhance your browsing experience on 8b8.
• The sharing of data with payment processors, identity verification services, and fraud prevention partners strictly on a need-to-know basis.

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9. Limitation of Liability

8b8 provides its platform on an 'as is' and 'as available' basis. While we make every reasonable effort to ensure uninterrupted service, we cannot guarantee that the platform will be free from technical errors, downtime, or data loss. To the maximum extent permitted by applicable law, 8b8 shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings due to technical faults, service interruptions, or force majeure events.

In all cases, 8b8's aggregate liability to any single member for any claim shall not exceed the total amount deposited by that member into their 8b8 account in the thirty (30) days immediately preceding the event giving rise to the claim.

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10. Responsible Gaming

8b8 is committed to promoting safe and responsible gaming practices. We provide a suite of self-management tools that allow players to set deposit limits, loss limits, session time limits, and to voluntarily self-exclude for a defined period. These tools are accessible from your account settings at any time. If you believe your gambling habits are causing harm to yourself or others, we strongly encourage you to use these features or contact our support team immediately.

For more information on our responsible gaming commitment, tools, and external support resources available to players in Bangladesh, please visit our dedicated Responsible Gaming page.

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11. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with your use of 8b8, the parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, the following dispute resolution steps apply:

• Submit a formal written complaint to [email protected]. 8b8 undertakes to acknowledge all complaints within 48 hours and provide a substantive response within 10 business days.
• If the complaint is not resolved to your satisfaction, you may request escalation to a senior resolution team within 8b8.
• 8b8 reserves the right to make a final binding decision on any disputed account balance or transaction, based on its server-side transaction logs, which constitute the definitive record of all activity.

Nothing in this clause limits your statutory rights as a consumer under applicable Bangladeshi law.

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12. Amendments to These Terms

8b8 may update or amend these Terms & Conditions periodically to reflect changes in law, platform functionality, payment methods, or business operations. All amendments will be published on this page with an updated effective date. Where changes are material and directly affect your rights, 8b8 will provide advance notice of at least seven (7) days via the registered email address on your account.

Your continued use of the 8b8 platform after any amendment takes effect constitutes your acceptance of the revised Terms & Conditions. If you do not agree with any revision, you must cease using the platform and may request account closure by contacting our support team.

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13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our support team is available 24/7 to assist you. We are committed to resolving all queries promptly and transparently.

Reach us by email at [email protected]. Our team typically responds within 24 hours (Bangladesh Standard Time, UTC+6). For urgent account-related issues, please mark your subject line clearly so our team can prioritize your request.